Shipping FAQs
FYI – We are small & mighty!
Please keep in mind:1. We are a small, small business. Lindsay is the only full time employee! Please allow for 24 hours, during weekdays, before you might see a response from us, and longer during November and December. We will prioritize urgent mat
How do I look up the status of my order?
Right here! ORDER STATUS LOOKUP→. Easy as pie!
Do you ship to Canada?
Yes! However, we cannot guarantee delivery times for orders to Canada. We also cannot guarantee that there won't be fees or duties upon delivery. (This is particularly applicable for our goodies and apparel. We've yet to see fees or duties charged on
What are your average production & shipping times?
Production Times:Art Prints: 3-7 business daysCanvases: 5-7 business daysEmbellished Canvases: 7-10 business daysFramed Art Prints: 7-10 business daysApparel: 7-10 business days*please allow for extra time after sales and holidays!. ORDER STATUS LOOK
When will my order ship? (Order Status)
We are just as excited for you to get your package as you are! Here are some shipping details and behind the scenes info (plus some helpful links!):. TRACK YOUR ORDER→ADDRESS OR ORDER CHANGES→PRODUCTION & SHIPPING→. We can't wait to deliver your new
Can I ship to a P.O. Box, FPO, or APO Address?
Yes! (Mostly). Art sized 24"x30" and below, as well as apparel, are eligible to be shipped to a P.O. Box, FPO, or APO. All larger sizes require a physical address. Please note: We are unable to ship to Canadian P.O. Boxes.
What if my order is a gift?
How thoughtful! Just so you know, prices will never be included on any packing slips for any products. However, we are unable to accommodate including notes or gift messages with your order.
Do you offer International Shipping?
In short, no. Lindsay Letters currently ships to the US (lower 48, HI, and AK) and Canada. While we would love to fill your far-flung home with beautiful art, Lindsay Letters currently ships to the US and Canada only. The cost of shipping our delicat
What if tracking shows as "delivered," but it's not?
This is one of the most common tracking errors we see—a package marked as "delivered" a full day or even two before it is actually delivered. We aren't sure why, but we would love to know, too!. Here's the deal: 9 out of 10 times, it will deliver. An
What if my order seems stuck, or is taking an odd route?
We're so sorry your order isn't in your hands yet!. Sometimes the journey a package takes looks quite the mystery to us, too. If your order shipped by UPS, you may want to login (or create) a UPS MyChoice account and make an inquiry directly with UPS
Do you offer delayed shipping options?
No, not generally. Here's why: all Lindsay Letters products are made to you, just for you!. Your order moves into production as soon as your order is placed. With this in mind, we aren't able to delay shipments once the order is placed, except on rar