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LindsayLetters.Co

Lindsay Letters

FAQ + Help Desk | Lindsay Letters

FYI – We are small & mighty!

How do I look up the status of my order?

Do you ship to Canada?

Will you ship during Canada Post Strike?

What are your average production & shipping times?

When will my order ship? (Order Status)

Can I ship to a P.O. Box, FPO, or APO Address?

What if my order is a gift?

Do you offer International Shipping?

What if tracking shows as "delivered," but it's not?

What if my order seems stuck, or is taking an odd route?

Do you offer delayed shipping options?

Shipping FAQs

How does Lindsay create her artwork?

What are Fine Art Reproductions?

What are Vintage Reproductions?

Can I hang my art in a different orientation than shown?

Does Lindsay sell her Original Paintings?

Are the Prints & Canvases signed by Lindsay?

©Lindsay Letters, LLC

About Lindsay Letters Art

Product update! (Please read if you purchased a canvas before 11/01/24)

About our Traditional Canvases

What does "Gallery Wrapped" mean?

How do I hang my Canvas?

How do I clean my Canvas?

Where can I hang my Canvas?

Can I hang my Canvas in a different orientation than shown?

Is there a texture on your Canvases?

About our Canvas Signs

About our Canvases

About our Gallery Frames

About our Premium Frames

Can I order Canvas Frames seperately?

What are the widths of your frames?

Can I see detailed images of your Canvas Frames?

About our Canvas Frames

About our Art Prints

Do you offer Framed Art Prints?

Gift Card FAQs

How do I purchase an E-Gift Card?

Do you offer physical gift cards?

About our Gift Cards

Do Bella + Canvas Garments fit true to size?

About Bella + Canvas Fabric

Is your apparel "women's fit"?

Is your apparel soft?

Apparel Size Charts (T-shirt, Crewneck, Hoodie)

About the Bella + Canvas Company

Returns & Exchanges

About our Apparel

About Our Frame TV Art Downloads

How do I print my Downloadable Print (and how many)?

What paper should I print my Downloadable Print on?

About our Digital Products

Product FAQs

Here are our most requested links!

What are some tips for ordering art online?

What is the Christmas Delivery Cut-off Date?

How do I create an account?

Tell me about Rewards!

Do you offer layaway options? (AfterPay)

Help me find a specific piece of art!

How do I sign up for Newsletter/Text updates?

Will LL supply a donation?

Are your products made in the USA?

Does Lindsay do custom work?

General FAQs

Our Delight Guarantee & Exchange Policy

Backorder & Material Shortages

Privacy Policy

Opt Out of Email or Texts

Terms of Service

Company Policies & Legal

Who & What Lindsay Letters?

Licensing

Affiliate & Trade Program

About Lindsay & Lindsay Letters

Hopefully these links help!. Current Production Times→. Order Status Update→. Contact Us→. Search→. Best Sellers→. Newsletter & SMS Sign Up→. Read Reviews→. Extra Hanging Kits→. UPS My Choice® Account→. For everything else, keep browsing our Help Des

Hopefully these links help!<a href="https://lindsayletters.co/pages/holiday-production-shipping-info" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">Current Production Times&#x2192;</a><a href="https://lindsayletters.co/pages/order-lookup-1" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">Order Status Update&#x2192;</a><a href="https://lindsayletters.co/pages/contact-ll-online" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">Contact Us&#x2192;</a><a href="https://lindsayletters.co/search" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">Search&#x2192;</a><a href="https://lindsayletters.co/collections/bestsellers" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">Best Sellers&#x2192;</a><a href="https://lindsayletters.attn.tv/p/1DU/landing-page" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">Newsletter &amp; SMS Sign Up</a><a rel="noopener noreferrer" style=" text-decoration: none;" target="_blank">&#x2192;</a><a href="https://lindsayletters.co/pages/reviews" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">Read Reviews&#x2192;</a><a href="https://www.amazon.com/Fletcher-Picture-Perfect-No-Wire-Hanging/dp/B0BW4TJJDR/?th=1" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">Extra Hanging Kits&#x2192;</a><a href="https://www.ups.com/us/en/track/ups-my-choice.page" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">UPS My Choice&#xAE; Account&#x2192;</a>For everything else, keep browsing our Help Desk! &#x1F970;

Hello, faithful LL supporter!. We wanted to let you know that in November 2024, we transitioned to having our some of our canvases printed through a different company than we have used previously. This new printing partner is still in the same family

Hello, faithful LL supporter!We wanted to let you know that in November 2024, we transitioned to having our some of our canvases printed through a different company than we have used previously. This new printing partner is still in the same family of brands that we have used for the last ten years, but their production process is slightly different which allowed us to maintain some of our costs (instead of raising them) on some of our options &#x2013; unframed, gallery white, gallery black, and gallery natural. These frames are now a lower price than the other frames offered, but have a slightly different final design than the other gallery framed canvases. The elements used to create the canvases are the exact same, and they are still assembled with love and care right here in America &#x2013; just as the original canvases were. The only obvious difference is that the new lower priced canvases do not come with our signature hanging hardware. (We miss it too, but we opted for keeping costs lower since the related to keeping the hanging hardware was surprisingly significant). We weren&apos;t able to switch all of our frames to this new partner, but the ones we could, we did. Gallery Aged Brass, Champagne, and the Shaker frames will all come with hanging kits). (Check out this article about our&#xA0;<a href="https://lindsayletters.gorgias.help/en-US/how-do-i-hang-my-canvas-969435" rel="noopener noreferrer" target="_blank">Signature Hanging Kits</a>&#xA0;if you are interested!)Other than that, you won&apos;t notice a difference in printing, material or quality. The two versions are almost indistinguishable &#x2013; unless you want to hang a new canvas with a canvas that you&apos;ve ordered previous to November 2024.&#xA0;There are a few slight differences that you can only see when they are hung directly next to each other. For one, the original company creates the frame with the canvas set back sightly further into the frame, while the new printing partner has the fave of the canvas sitting more flush to the floating frame. Additionally, there&apos;s less room between the canvas and the floating frame around the edges, which is most noticeable in the photos. This also makes the finished framed piece just a tad (~1&quot; smaller than the other framed canvas). One version isn&apos;t superior to the other, just a slight difference in specs. Here are the two pieces to compare (original canvas style on the left, new is on the right). <img src="https://attachments.gorgias.help/ZPB9rx1Mq8MxWVa3/hc/984vj29M4B2PKGOZ/2025013103-3aba1cdd-aff3-4405-b510-6b7eaf9dd42b-6b76193e-3cf3-4bcb-a788-662773e1f761.png" class="fr-fic fr-dii"> If you are ordering a framed canvas that you are intending to display directly next to a canvas that you ordered before November 2024, <a href="https://lindsayletters.co/pages/contact-ll-online" rel="noopener noreferrer" target="_blank">please reach out to us</a> (Becca will take care of you!) and so we can make a plan to get you a canvas that will exactly match your existing one.We apologize for any hassle and hank you for your understanding!

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