Lindsay Letters logo
Lindsay Letters logo

All articles

Return/Exchange PolicyUpdated 14 days ago

Because each art product is custom made just for you, we do not accept preference-based returns. However, your satisfaction is the most important thing to us, so please reach out if you have any concerns.

We understand that ordering art online is a risk, and we totally understand being apprehensive, especially since we cannot accommodate returns. 

If your art arrives damaged or is different than what you ordered, that is a completely different situation! Reach out to us, as we want to make it right!  You can email us directly at [email protected]!

To avoid any dissatisfaction, we recommend you follow these tips!:

1. When in doubt, email us! We LOVE helping to advise on your art purchasing decisions! We will also offer you a 10% off code for when you place your order, just to say thanks for letting us be a part of your process!

2. Measure, measure, measure! We know it's an extra step, but it's so worth it. We suggest using painter's tape and measuring out the area. In 10 years, our most popular requests for exchanges are:

• People wish they had ordered larger
• People wish they had ordered with a frame

3. For any design assistance, you can email us at [email protected]!


Was this article helpful?
Yes
No