Gift Card FAQsUpdated 5 months ago
Purchase an E-Gift Card here!→
Here are a few additional FAQs about our gift cards!
Q: What is an E-gift card?
A: An E-gift card is actually a unique code which represents an amount of your choice to be spent at Lindsay Letters. It will be emailed directly to you or the recipient of your choice!
Q: Do you offer physical gift cards?
A: No, we do not. However, there is a printable option that comes with every e-gift card purchase (see above)!
Q: How can I send the E-Gift Card to my recipient from my email address?
A: Click "View my gift card" within the "❤ Your Lindsay Letters® gift card is ready!" email. You can copy and paste the link to that page into an email that you write to your recipient.
Q: What if I can't find the email with the E-Gift Card or Gift Card Printable Certificate?
A: These emails are sent from our automated system. If you don't see these emails at first glance, be sure to also check your spam/junk/updates/promotions folders! If you still can't find it, contact us with your order number and we will gladly assist.
Please note that we are unable to see your actual gift code in our system, which treats this card like any other credit or debit card. As such, our only solution would be to re-send the gift card email, because that is the only place your gift card code is recorded in full.
Q: Can you use discount codes to purchase gift cards?
A: No, that would be cheating.
Q: Can you use discount codes when you redeem a gift certificate?
A: Yes! Lucky you!
Q: Can the gift certificate amount apply towards the shipping cost?
A: Nope, just the price of the product.
Q: Where do I apply/redeem my gift card code?
A: Your gift card code will be a combination of sixteen letters and numbers, and it is not case sensitive. After you click the required box on the shopping cart page, you'll be directed to the payment portal.